The MBI-GS has been widely used and translated into multiple languages, including French, Spanish, Polish, and Dutch, among others (e.g., ). Lastly, the lack of professional efficacy refers to the absence of resources or skills to do the job properly. Cynicism is a coping response to exhaustion consisting of indifferent attitudes and detachment towards the job. Emotional exhaustion refers to a stress response to a demanding job context characterized by feelings of emotional depletion. The three proposed dimensions of the MBI-GS were emotional exhaustion, cynicism, and professional efficacy. This version involved some conceptual and theoretical restructuring. The Maslach Burnout Inventory Manual introduced a version of the MBI appropriate for general workers (i.e., MBI-GS). The MBI-HSS has extensive research regarding its psychometric properties, although some debate still exists about them. The original questionnaire, which later became the MBI-HSS (Human Service Survey), exclusively focused on healthcare personnel and consisted of three factors: emotional exhaustion, depersonalization, and personal accomplishment. The Maslach Burnout Inventory (MBI ), and its later versions, is considered to be one of the most widely used instruments to measure burnout. Systematic reviews have found more than 25 burnout assessment instruments (e.g., ). Given the high prevalence rates and the disability associated with burnout, the WHO announced that it will be included in 2022 as an occupational phenomenon. Regarding studies with Spanish-speaking samples, it has been found that Spain, Argentina, and Uruguay obtained the highest prevalence rates (range = 7.9–14.9%), while other Latin American countries obtained a range between 2.5% and 5.9%. The prevalence in Europe is between 2.4% and 30%. Burnout prevalence and incidence rates vary between studies. The World Health Organization (WHO) reported that about 40% of the world’s workers suffer from mental disorders. Nowadays, burnout is usually defined as a state of physical, mental, and emotional exhaustion that emerges as a result of being involved in emotionally demanding work situations. Burnout definitions have focused on the perception of an imbalance between the effort invested in a job versus the obtained results, or on the response to work-related stress and work overload once the coping strategies of the individual fail. Significant advances in the definition and conceptualization of burnout took place in the following decades. This self-perceived exhaustion not only affected their work performance but also causes detriments in other areas. In 1974, Freudenberger coined the term burnout to refer to the exhaustion perceived by him and his team, who worked in a free clinic at the time. In conclusion, the Spanish version of the MBI-GS demonstrated good psychometric properties in a Colombian sample. The MBI-GS subscales showed the expected correlations with job satisfaction, work engagement, psychological distress, and psychological inflexibility. The measurement invariance both at a metric and scalar level was supported across gender, age group, and socioeconomic status. The three-factor model demonstrated a very good fit to the data (root mean square error of approximation − RMSEA = 0.05, comparative fit index − CFI = 0.99, non-normed fit index − NNFI = 0.98, and standardized root mean square residual − SRMR = 0.06). All subscales showed adequate internal consistency (alphas ranging from 0.72 to 0.86). The MBI-GS was administered to a total sample of 978 workers from three private companies in Bogotá (66.9% males, 32.7% females, 0.4% other). This study aimed to analyze the internal consistency, factor structure, measurement invariance, and convergent validity of the MBI-GS in a large sample of Colombian workers. Moreover, the psychometric properties of the MBI-GS have not been analyzed in Colombia. Debate persists regarding the factor structure of the MBI-GS, and there is scarce empirical evidence about the reliability, validity, and measurement invariance of the MBI-GS in Spanish-speaking samples. The Maslach Burnout Inventory–General Survey (MBI-GS) is a widely used scale that measures burnout in the general professions.
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